Founding Growth & Partnerships Lead.

Own and scale the customer lifecycle—from inbound growth and sales through implementation and long-term partner success—as one of our earliest full-time teammates.

  • New York City
  • In Person
  • Full Time
  • Founding role
  • Competitive salary + equity

About Alnu Health

Alnu Health is building the Alnu Health Platform to enable extended care for patients with chronic diseases, starting with obesity and the GLP-1 community.

The platform combines clinical expertise, real-time patient data, and AI-powered support to help patients stay on track while giving providers continuous visibility into their patients’ progress. It does not replace clinicians; it extends their care—so teams can deliver more effective, scalable support while reducing burden and focusing on patients.

We are a fast-growing, early-stage company backed by leading investors and scaling quickly with a growing base of customers.

The Opportunity

We’re looking for a Founding Growth & Partnerships Lead to own and scale our customer lifecycle from inbound leads through long-term partner success.

This is a high-impact, cross-functional role at the center of our growth. You will work directly with leadership to drive new business, onboard customers, and ensure they succeed on the Alnu Health Platform.

You’ll be both strategic and deeply hands-on—building the foundation for how we acquire, implement, and grow customer relationships.

This is an opportunity to be the third full-time employee at a fast-growing startup.

You will not inherit a finished playbook. You will help write it—across pipeline, onboarding, retention, and the operating rhythm that keeps growth high-quality as we scale.

What You’ll Do

Growth & Sales

  • Own and manage the inbound sales funnel, from initial outreach through close
  • Run product demos and guide prospects through the buying process
  • Manage full sales cycles, including pricing, negotiation, and contracting
  • Identify opportunities to improve conversion and accelerate pipeline

Partnerships & Customer Success

  • Build strong, trusted relationships with customers—including clinics, providers, and partners
  • Act as the primary point of contact throughout the customer lifecycle
  • Drive retention, engagement, and expansion across accounts

Onboarding & Implementation

  • Lead customer onboarding, setup, and launch
  • Ensure smooth implementation of the Alnu Health Platform within customer workflows
  • Troubleshoot issues and remove blockers to adoption

Operations & Scale

  • Design and implement repeatable processes across sales, onboarding, and support
  • Partner closely with product and engineering to incorporate customer feedback
  • Act as the voice of the customer internally
  • Help define and build the Growth & Partnerships function as we scale

Who You Are

  • 4 to 8+ years of experience in sales, partnerships, customer success, or implementation, ideally in AI or digital health
  • Proactive about adopting new tools and systems to enhance productivity, automate manual work, and scale output
  • Proven ability to manage full sales cycles and close deals
  • Experience working directly with customers to implement technology and drive adoption
  • Highly hands-on and execution-oriented, and comfortable operating without structure
  • Strong communicator with the ability to build trust with external partners and internal teams
  • Comfortable in a fast-paced startup environment with evolving priorities
  • Experience in healthcare, digital health, or working with providers is a strong plus
  • Motivated by improving outcomes for patients with chronic disease

We care more about judgment, ownership, and evidence of shipped customer outcomes than a perfectly matched title.

Who we’re looking for.

We hire for ownership, judgment, and care for the customer—not attachment to a rigid sales script.

You’ll thrive here if

  • You enjoy owning the full customer journey, not only the close
  • You can run a demo, negotiate a contract, and unblock an onboarding issue in the same week
  • You listen carefully to clinics and translate what you hear into better process and product feedback
  • You like building repeatable systems without waiting for perfect structure
  • You take pride in retention and expansion, not only pipeline volume
  • You want your work to improve how chronic care is delivered

This may not be a fit if

  • You prefer narrowly scoped roles with a finished playbook handed to you
  • You optimize only for short-term closes without caring about implementation quality
  • You avoid the operational work required to make customers successful
  • You want a large existing team before you start building process
  • You are uncomfortable working directly with providers and clinical organizations
  • You treat growth as volume of activity rather than quality of customer outcomes

Why join us.

Mission-driven impact

Help transform how care is delivered for patients with chronic disease—starting with obesity and the GLP-1 community.

Founding ownership

Shape growth and customer strategy from the ground up as one of the first full-time hires.

Direct customer proximity

Work closely with clinics, providers, and partners who use the platform every day.

Room to lead

Define the Growth & Partnerships function and grow into senior leadership as Alnu scales.

Real product, real users

Sell and support a live platform already used by patients and care teams—not a pitch deck.

Meaningful equity

Competitive salary plus ownership in a company building infrastructure for continuous care.

How to apply.

No formal cover letter is required. A clear note about relevant work is enough.

Email team@alnuhealth.com with:

  • Your resume and LinkedIn profile
  • A short note about a customer relationship or growth motion you personally owned end to end
  • Why Alnu Health’s mission and approach resonate with you

Subject: Founding Growth & Partnerships Lead Application - [Your Name]

Apply via Email

Alnu Health is committed to building a team with varied backgrounds, experiences, and perspectives. If the mission and work resonate but you do not meet every listed qualification, we still encourage you to apply.

Ready to apply?

Send your materials to the team, or browse other open roles if this one is not the right fit.